Privacy Policy
This Privacy Policy outlines how xecall.co.uk collects, uses, and protects the information provided by our clients and visitors to our website.
Information We Collect
We collect the following types of information:
- Personal Information: Name, contact information, and other identifiers provided voluntarily.
- Call Data: Information related to call recordings, timestamps, and call details.
- Website Usage: Data collected through cookies and similar technologies.
How We Use Information
We use collected information for the following purposes:
- Providing Services: To offer and fulfill our call services to clients.
- Improving Services: Analyzing data to enhance our services, website, and user experience.
- Communications: Sending updates, promotions, or important information to clients.
Data Security
We take appropriate measures to safeguard information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure protocols, and access controls.
Information Sharing
We do not sell or share personal information with third parties, except as required for service provision or legal compliance.
Client Control
Clients have the right to access, correct, or delete their personal information. Requests can be made through info@xecall.co.uk.
Cookies
Our website uses cookies to enhance user experience. Users can control cookie preferences through browser settings.
Changes to Policy
We reserve the right to modify this Privacy Policy. Changes will be notified through our website or direct communication.
Compliance
We adhere to applicable data protection laws and regulations.
Confidentiality of Communications
All client communications and data are treated with utmost confidentiality. We implement measures to secure communication channels and protect sensitive information shared during calls or through our platform.
Compliance Updates
We regularly review our privacy practices to stay in compliance with evolving data protection laws. Updates to our practices are implemented promptly, and clients are informed of any significant changes.
Data Retention
We retain client information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
Data Transparency
We are committed to being transparent about the data we collect. Clients can request details about the specific information collected, the purposes of processing, and how it is used.
Contact Us
For questions or concerns regarding this Privacy Policy, contact us at info@xecall.co.uk,